Cardboard Fiend Return & Refund Policy

Last Updated: August 11, 2026

Thank you for shopping with Cardboard Fiend. Please review our Return & Refund Policy carefully before completing your purchase.

All Sales Are Final

All sales are final. Cardboard Fiend does not accept returns or exchanges.

This policy applies to all products sold by Cardboard Fiend, including but not limited to:

• Trading cards
• Booster boxes and booster packs
• Elite Trainer Boxes
• Collection boxes and tins
• Starter and structure decks
• Bundles and cases
• Single and graded cards
• Card sleeves
• Binders and binder pages
• Deck boxes and storage products
• Other trading card products and accessories

Please review your order carefully before completing your purchase.

Returns, exchanges, or refunds will not be provided for buyer's remorse, changes in market value, pull rates, card contents, perceived product value, or dissatisfaction with the contents of randomized products.

Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.

Order Cancellations

Orders and preorders may be cancelled before fulfillment.

All customer-requested cancellations are subject to a 10% cancellation fee, calculated based on the amount of the order or portion of the order being cancelled. The remaining eligible balance will be refunded to the original payment method.

For purposes of this policy, an order is considered fulfilled once Cardboard Fiend has processed the order for fulfillment and marked it as fulfilled in our order management system.

Once an order has been fulfilled, it can no longer be cancelled.

Submitting a cancellation request does not guarantee cancellation. Cardboard Fiend must receive and process the request before fulfillment occurs.

The 10% cancellation fee does not apply when Cardboard Fiend cancels an order because we are unable to fulfill it.

Preorders

Preorders may be cancelled before fulfillment and are subject to the same 10% cancellation fee described above.

Once a preorder has been fulfilled, it can no longer be cancelled.

Product release dates are established by manufacturers and distributors and are subject to change without notice. Delays or changes to an expected release date do not alter the cancellation terms above.

If Cardboard Fiend is unable to fulfill a preorder, the affected item or portion of the order will be refunded in full, and no cancellation fee will apply.

If an order contains both preorder and in-stock products, fulfillment and shipping may occur separately depending on product availability.

Damaged or Incorrect Orders

Please inspect your order promptly upon delivery.

If your order arrives damaged during transit, you receive an incorrect item, or there is another issue attributable to Cardboard Fiend, please contact us within 3 days of delivery at info@cardboardfiend.com.

Please include your order number and, when applicable, photographs showing:

• The affected item(s)
• The shipping packaging
• Any visible damage
• The shipping label

We will review the issue and determine the appropriate resolution.

Customers will not be charged any fees associated with resolving an order that was damaged during transit or fulfilled incorrectly by Cardboard Fiend.

Manufacturer Defects

Cardboard Fiend is not responsible for defects, variations, or irregularities originating from the manufacturer, including but not limited to:

• Printing errors
• Card centering or condition
• Factory packaging variations
• Missing or duplicate cards
• Pull rates
• Product collation
• Other manufacturer-related issues

Where appropriate, customers may need to contact the manufacturer regarding manufacturer defects.

This section does not apply when Cardboard Fiend sends an incorrect product or when merchandise is damaged during shipment.

Refunds

When a refund is approved, it will be issued to the original payment method.

Customer-requested cancellations made before fulfillment are subject to the 10% cancellation fee described above.

The cancellation fee does not apply when Cardboard Fiend cancels an order because we are unable to fulfill it or when a refund results from an error by Cardboard Fiend.

Once a refund has been issued, please allow time for your bank, credit card company, or other payment provider to process and post the refund. Processing times vary by financial institution.

Refused & Undeliverable Packages

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order is returned to Cardboard Fiend because of an incorrect or incomplete address, refusal of delivery, unsuccessful delivery caused by circumstances attributable to the recipient, or a similar issue, additional shipping charges may apply before the order can be reshipped.

Because all sales are final, a package being returned to Cardboard Fiend as undeliverable or refused does not automatically qualify the order for a refund.

Any resolution for a returned or undeliverable package will be determined on a case-by-case basis, subject to applicable law.

Contact Us

If you have questions about an order, preorder, cancellation, damaged shipment, or this policy, please contact:

Cardboard Fiend
Email: info@cardboardfiend.com

Please include your order number when contacting us about an existing order.