Shipping Policy

Last Updated: August 11, 2026

Thank you for shopping with Cardboard Fiend. This Shipping Policy explains how orders placed through our website are processed and shipped.

Order Processing

Orders are processed and fulfilled as quickly as reasonably possible.

Processing times are separate from carrier transit times. During periods of high order volume, holidays, product releases, or other circumstances outside our control, processing may take longer than usual.

Once an order has been fulfilled, it can no longer be canceled. Please review our Return & Refund Policy for additional information regarding cancellations.

Shipping Rates

Shipping rates and available shipping methods are displayed at checkout.

Orders of $150 or more qualify for free standard shipping within the United States.

Orders below $150 are subject to the applicable shipping charge displayed at checkout.

Any applicable taxes or other charges will be displayed during checkout before the order is submitted.

Delivery Estimates

Estimated delivery dates and transit times are provided for convenience and are estimates only.

Cardboard Fiend does not guarantee delivery dates provided by shipping carriers. Delays may occur due to weather, holidays, carrier disruptions, high shipping volume, or other circumstances outside our reasonable control.

Tracking

When tracking information is available, customers will receive tracking information after their order has been fulfilled and prepared for shipment.

Please allow time for the shipping carrier to receive and scan the package. Tracking information may not update immediately after a shipping label is created.

Preorders

Products identified as preorders have an anticipated future availability or release date.

Release dates and estimated shipping dates are based on information provided by manufacturers, distributors, and other third parties and may change without notice.

Cardboard Fiend cannot guarantee manufacturer or distributor release dates.

Orders containing both preorder and in-stock products may be held until all products are available or may be shipped separately at Cardboard Fiend's discretion.

Preorders may be canceled prior to fulfillment subject to the cancellation terms described in our Return & Refund Policy.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please contact us as soon as possible if you discover an error in your shipping address.

We will make reasonable efforts to accommodate an address change before fulfillment, but we cannot guarantee that an address can be changed once an order has entered the fulfillment process.

Cardboard Fiend is not responsible for delivery delays, returned packages, or other delivery issues caused by an incorrect or incomplete address provided by the customer.

Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address provided by the customer.

Lost or Missing Packages

If your tracking information indicates that your package has been lost or has stopped updating for an extended period, please contact us at info@cardboardfiend.com.

We will review the situation and, when appropriate, assist with a carrier inquiry or claim.

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery location, surrounding areas, household members, neighbors, or building management when applicable and contact the shipping carrier.

Please also contact us so that we can review the situation.

Damaged Shipments

Please inspect your order promptly upon delivery.

If your order arrives damaged during transit, please contact us within 3 days of delivery at info@cardboardfiend.com.

Please include your order number and photographs showing, when applicable:

• The affected item(s)
• The shipping packaging
• Any visible damage
• The shipping label

We will review the issue and determine the appropriate resolution.

This provision should be read together with our Return & Refund Policy.

Returned-to-Sender Packages

Packages may be returned to Cardboard Fiend because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, or other carrier-related circumstances.

If an order is returned to us, we will contact the customer regarding available options.

Additional shipping charges may apply to reship an order when the return resulted from an incorrect or incomplete address provided by the customer or another circumstance outside Cardboard Fiend's control.

Shipping Restrictions

We reserve the right to restrict shipping to certain destinations or decline an order when we are unable to safely or reasonably ship the products to the destination provided.

Available shipping destinations and methods will be displayed during checkout.

Contact Us

For questions regarding shipping or an existing order, please contact:

Cardboard Fiend
Email: info@cardboardfiend.com